We also had a Ticketmaster machine and it was my job to herd all the people in line for sales. This was especially fun for me at 8am on Saturday when I was hungover as hell. The Dead fans were the worst! But I DID get 6th row tix for when Pink Floyd played at Giants Stadium and like 19th row floor when they played at Yankee Stadium and THAT ruled!
Loved your story...until you got to the ticketmaster part. Now, I realize you're a different person...mother and all. But that deserves a retroactive "fuck you!". I HATED those people. Here's why:
Say you want to buy tix to a show that will definitely sell out. You go the day before to ask about procedures. The guy says "oh, get here about 20 to 10 and you'll be fine. We'll be doing a random draw to form the line". You get there at 30 to ten (just in case), but lo and fucking behold if the line hasn't already formed and not a damned person there was placed randomly. Then, as if you're not already annoyed enough, some douche from ticketmaster is there lording over the store, and his fucking watch is slow so, instead of getting the tix out the door at 10, they wait until 10:15 to start selling. Needless to say, you do not get tix. You protest to the man inside who says he doesn't know about any random drawing to see who goes first in line.
This is why people kill other people.
Anyway, I'm going to see Metallica tonight. Thank Gore for the internet.